Warning: Gambling can be addictive. Please play responsibly. Strictly prohibited for those under 18.

18+
Responsible Gaming Commitment

At 96bet Responsible Gaming
Keep the Fun, Keep the Control

96bet believes entertainment is truly enjoyable only when it's experienced mindfully and in moderation. Our responsible gaming guidelines are here to help you build healthy habits and find support whenever you need it.

Why Responsible Gaming Matters

At 96bet, we see gaming as a healthy form of entertainment. Online betting and casino gaming, when enjoyed mindfully, can be a great leisure activity. But like any form of entertainment, moderation and responsible behavior are essential.

Responsible gaming isn't just about betting less — it means knowing your limits, staying in control of your time and money, and taking a break when you need one. 96bet is committed to supporting you every step of the way. Our platform offers a range of tools and features to help you maintain healthy gaming habits.

Remember — gaming should be for enjoyment, not a source of income. If you ever feel that gaming is affecting your daily life, relationships, or finances, it's time to address it. 96bet is always here for you.

Core Principles of Responsible Gaming

  • Gaming is for entertainment only — never chase your losses.
  • Set your daily budget and time limits in advance.
  • Avoid betting when you're drunk or under emotional stress.
  • Never game with borrowed money.
  • Don't let a loss push you into placing bigger bets out of frustration.
  • Spending time with family and friends matters more than gaming.
  • Regularly evaluate your own gaming habits.

96bet's support team is always ready to help you set limits, take a break, or activate self-exclusion on your account.

Check Your Gaming Health

Ask yourself the following questions. Honest answers will point you in the right direction.

Do you find yourself spending more than your set budget?

Never Sometimes Often

Do you bet more after a loss?

Never Sometimes Often

Is gaming affecting your family or work life?

Never Sometimes Often

If you answered "Often", please speak with our support team or set limits on your account.

Healthy betting balance

Time managementGood
Budget controlModerate
Emotional ControlPay attention

96bet Responsible Gaming Tools

96bet provides these tools to keep your gaming experience safe and healthy

Set a Deposit Limit

Set a daily, weekly, or monthly deposit limit in advance. Once a limit is in place, it cannot be exceeded — this is the most effective way to protect your budget.

Session time limit

Set a limit on how long each gaming session will last. After the set time, 96bet will automatically notify you and end the session if needed. This is highly effective for avoiding extended sessions.

Self-Exclusion

If you feel you need a break, you can temporarily close your account for a set period — anywhere from 1 week to 5 years. You won't be able to log in during that time.

Gaming History & Reports

You can view your monthly betting history, win/loss stats, and spending details at any time. Staying aware of your own habits is the first step toward responsible gaming.

Notifications & reminders

96bet regularly sends you reminders about your time and budget. You can customize the frequency of these notifications to stay aware of how long you've been gaming.

24/7 Support Center

Our Bengali-speaking support team is available around the clock for any responsible gaming concerns. Reach us via Live Chat — no judgment, just support.

Signs of problem gaming

If you notice these signs in yourself or a loved one, it's time to seek help

01
Urge to chase losses

An overwhelming urge to bet more after a loss in an attempt to win back what you've lost.

02
Hiding it from family

Hiding gaming habits or spending from family and friends.

03
Gaming with Borrowed Money

Borrowing money from friends, family, or financial institutions to fund gaming.

04
Neglecting Work and Relationships

Missing work or failing to meet family responsibilities due to gaming.

05
Mood changes

Feeling restless, irritable, or uneasy when unable to game.

06
Cutting back on essential expenses

Cutting back on food, healthcare, or your children's education to spend money on gaming.

If you recognize two or more of the signs above in yourself, don't wait — contact the 96bet support team or activate self-exclusion on your account.

10 Golden Rules of Safe Gaming

Following these simple guidelines will keep your gaming experience at 96bet enjoyable at all times.

1
Set a budget and stick to it

Decide on a maximum spend before you start gaming. Stop immediately once you reach that limit.

2
Set a time limit

Decide how long you'll game each day before you start. Setting a timer helps you avoid going over.

3
Never Assume a Win

Gaming is entirely chance-based — there are no guaranteed wins. Always keep that in mind.

4
Don't play under the influence

Betting while drunk or under the influence impairs your judgment and leads to higher losses.

5
Take regular breaks

Take at least a 10-minute break every hour. Get up, walk around, drink some water — then come back with a clear head.

6
Don't bet when you're angry

Many people bet more aggressively after a loss out of anger — this is one of the most damaging habits. Take a moment to calm down.

7
Never gamble with bill money or emergency funds

Only game with money set aside for entertainment. Never use funds meant for rent, utilities, or education.

8
Explore Other Entertainment Too

Gaming is just one small part of life. Make sure to spend quality time with family, friends, and other hobbies.

9
Use 96bet Tools

Features like deposit limits, session timers, and self-exclusion are built for your benefit. Make use of them.

10
Seek help when you need it

Asking for help when you can't manage on your own isn't a weakness — it's courage. 96bet support is always here for you.

Contact us via Live Chat to set deposit limits or self-exclusion on your 96bet account. Our team will get it set up for you within minutes.

Limit setting options

At 96bet, you can set various limits at your own convenience

Limit type Description Duration Time to Take Effect
Deposit Limit Maximum amount you can deposit within a set period Daily / Weekly / Monthly Immediate
Betting limits Maximum bet amount within a given time period Daily / Weekly / Monthly Immediate
Loss limit Maximum amount you can lose within a set period Daily / Weekly / Monthly Immediate
Session time limit Maximum duration of a single gaming session Per session Immediate
Taking a break Temporarily close your account for a set period 24 Hours — 6 Weeks Immediate
Self-exclusion Long-Term Account Closure 6 Months — 5 Years Within 24 Hours

Decreasing a limit takes effect immediately. Requests to increase a limit typically take 7 days to process — this helps prevent impulsive decisions.

Minor Protection

96bet strictly prohibits anyone under the age of 18 from participating. Keeping children and minors away from gaming is part of our social responsibility.

  • Age verification is mandatory at the time of registration.
  • A national ID or passport may be requested in cases where verification is needed.
  • If a minor is identified, the account is closed immediately.
  • If you share a family device, use parental control software.

If you suspect a minor in your household is using 96bet, contact our support team immediately.

Support & advice

Gaming addiction is a mental health condition — and it can be treated. You are not alone. Professional support is available alongside the tools at 96bet.

Path to support

  • 96bet Live Chat: Support is available in Bengali around the clock.
  • Mental health counselor: Reach out to a local mental health service center.
  • Family & Friends: Talk to someone you trust — that's the biggest help you can get.
  • Account Break: You can activate self-exclusion by contacting our support team directly.

Asking for help takes courage. The 96bet support team is here for you — no judgment, no questions asked.

Frequently Asked Questions About Responsible Gaming

Yes, you can set a deposit limit at any time via Live Chat or your account settings. Decreasing your limit takes effect immediately. A 7-day waiting period applies if you wish to increase it.

No, self-exclusion does not affect your account balance. Once the exclusion period ends, you can log in and withdraw your balance as normal. During the exclusion period, only login and betting will be restricted.

Start with an open, non-judgmental conversation — listen with empathy. You can also contact 96bet support so we can review the account and take the necessary steps. Consulting a local mental health professional is also strongly recommended.

No. Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is intentional — to prevent impulsive decisions from overriding your commitment. For exclusions under 6 months, a review is possible after 7 days.

No. While self-exclusion or a temporary break is active, 96bet automatically stops all marketing and promotional communications to your account.

Play safe, stay happy

Responsible gaming at 96bet is more than a policy — it's a promise. Join us today and enjoy a safer betting experience.

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