When you use 96bet, your personal information is a trust placed with us. The 96bet Privacy Policy is built on a commitment to keeping every piece of your data secure — no hidden terms, no unauthorised sharing.
Welcome to the 96bet Privacy Policy. This document explains how we collect your personal information, how we use and protect it, and what rights you have.
96bet is one of Bangladesh's most trusted online gaming and betting platforms. When you use our services, you share certain information with us — this Privacy Policy provides a full account of how that information is managed. We believe transparency is the foundation of trust, so this policy is written in plain, straightforward language that every player can easily understand.
By using the 96bet website or app, you are considered to have accepted this Privacy Policy. If you have any objections, please contact us or discontinue use of the service.
This Privacy Policy applies to all 96bet services — including the website, mobile app, live chat, and any other digital platform.
96bet only collects information that is genuinely necessary to provide our services. We do not believe in gathering excessive or irrelevant data. The table below shows exactly what we collect and why.
| Type of Information | What's included | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account communications and security alerts |
| Financial information | Mobile Banking/Nagad/Rocket number, bank account | Deposit & Withdrawal Processing |
| Activity data | Betting history, game logs, transaction records | Service Improvement & Dispute Resolution |
| Technical Information | IP address, device information, browser type | Security Monitoring & Fraud Prevention |
96bet uses your information only for specific, legitimate purposes. Each use case is clearly outlined below.
If you do not wish to receive promotional emails or SMS messages, simply let our support team know or turn them off in your account settings. Security notifications, however, will always be sent.
The 96bet website and app use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device.
You can manage cookies through your browser settings. However, disabling certain cookies may cause some features on the site to not work properly.
96bet protects your information using the highest industry-standard security technologies, with multiple layers of protection working together.
In the event of a security breach, we promptly notify affected users and take the necessary steps. If you notice anything unusual in your account, contact our support team right away.
96bet does not retain data longer than necessary. Once legal obligations and business requirements are fulfilled, your information is securely deleted.
As a 96bet user, you have several important rights regarding your own data. Contact our support team to exercise any of these rights.
96bet places the highest importance on giving you full control over your own information.
You may request a full account of what information we hold about you. We will provide complete details within 30 days.
If any of your information is inaccurate or out of date, you may request a correction. Updates will be made following verification.
After account closure, you may request deletion of any data that is not subject to legal retention requirements.
You may object to your data being used for specific purposes, particularly for marketing.
You may request a download of your information in a standard, readable format (CSV/JSON).
In certain circumstances, you may request that the processing of your data be temporarily restricted.
We don't just say it — we prove it. Your data is our highest priority.
All your data is protected with 256-bit SSL encryption. 96bet uses bank-grade security technology to ensure your data is never compromised.
96bet never sells your personal information to advertisers or third parties. This is a core principle we uphold without exception.
Regular audits are conducted by external security experts. Any vulnerabilities identified are addressed promptly.
What data we hold, why we hold it, and how long we keep it — everything is clearly stated in this policy. No hidden conditions, no vague language.
You have full rights to view, correct, or delete your personal information. Our support team is always ready to assist you through the process.
Our Bengali-speaking support team is available 24/7 to assist with any data protection queries.
96bet strictly prohibits anyone under 18 from participating. We do not knowingly collect or store any data from minors.
If you suspect a minor in your household is using 96bet, contact our support team immediately. We will take swift action.
96bet may update this Privacy Policy from time to time, in response to new legal requirements, technological changes, or improvements to our services.
For any questions, requests, or concerns about our Privacy Policy, feel free to reach out. Our data protection team is always on hand to help.
Formal data requests (access, correction, or deletion) are typically handled within 30 business days. For urgent matters, please use live chat.